Business Customer Service Center

The HSBC Business Customer Service Team1 provides person-to-person support for our Business Banking customers. To speak with a team member for help with your day-to-day transactions and inquiries, call 877.472.2249.

  1. 01

    Call us from the US at 877.472.2249

  2. 02

    Call us internationally at 716.841.7855 (call collect)

  3. 03

    For TTY/TTD, call us at 800.898.5999

What can the Business Customer Service Center help me with?

Available through the automated service:

  • Balances and transactions
  • Transferring funds
  • Bill payments

For faster service and secure access to your account information, when using our Automated Telephone Banking system, please identify yourself when prompted by entering a valid account number; HSBC ATM/debit card, credit card, or tax identification number when prompted, followed by the pound sign (#). Then authenticate yourself when prompted by entering your ATM/debit card PIN or Telephone Access Code (TAC).

A Business Customer Service team member can help you with:

Day-to-day banking

  • Registering for Business Internet, Telephone Banking and BankCards
  • Investing or renewing Term Deposits and GIC's
  • Stop-payment orders
  • Rates offered by HSBC Bank USA to business customers

Preventing identify theft

  • Help with investigations
  • Replacing bank cards
  • Managing lost or stolen bank cards

1 Customer service hours of operation are Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET.

Contact HSBC

Call us

877 472 2249

We're here Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET

TTY/TTD

800.898.5999

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