The HSBC Business Customer Service Team1 provides person-to-person support for our Business Banking customers. To speak with a team member for help with your day-to-day transactions and inquiries, call 877.472.2249.
Call us from the US at 877.472.2249
Call us internationally at 716.841.7855 (call collect)
For TTY/TTD, call us at 800.898.5999
Available through the automated service:
For faster service and secure access to your account information, when using our Automated Telephone Banking system, please identify yourself when prompted by entering a valid account number; HSBC ATM/debit card, credit card, or tax identification number when prompted, followed by the pound sign (#). Then authenticate yourself when prompted by entering your ATM/debit card PIN or Telephone Access Code (TAC).
1 Customer service hours of operation are Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET.
877 472 2249
We're here Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET