Representing our Communities

HSBC is firmly committed to the communities we serve. Whether promoting inclusion and equality, championing sustainability or ensuring we enable impactful giving and investment, our foundation is rooted in the communities in which we live and work.

Our commitment to diversity

I am excited to step into this role and have the opportunity to make truly meaningful and lasting change, where inclusivity and equity is even more valued as an enabler of a high performance culture. There is a lot to be done, but I feel confident we have the leadership and the will to ensure we are inclusive in all that we do with our employees, clients and communities. I’m proud to be leading this effort.

Ralph Jardine, Head of Inclusion & Culture

Creating a diverse workforce that is engaged and fully supported is a key priority of HSBC. Providing opportunities to harness diverse perspectives and backgrounds to deliver our strategy and help connect customers to a range of opportunities near and far provides HSBC with a competitive advantage and the promise of a more sustainable and inclusive future. Learn more about our commitments to diversity and the recent appointment of Ralph Jardine as Head of Inclusion and Culture in the US.

Our commitment to sustainability

We strive to be a leader in the transition to a low-carbon economy. We recognize our wider commitments to the communities in which we operate and understand that economic growth must also be sustainable. Explore our commitment to sustainable finance and US-specific actions.

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Our commitment to giving back to communities

Our US programs allow HSBC employees to share their time and expertise with our communities through volunteer opportunities and grants. In light of the COVID-19 pandemic, the US has also committed over USD four million to support local businesses and communities that have been impacted.

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Our commitment to financial well being


I am so scared about identity theft but this course actually reduced my fear, because now I have the tools I need to fix a situation if it happens.

HSBC US Customer

We are committed to helping our customers and the communities we serve live financially healthy lives. Through our financial wellness programs we can help you put a plan in place to achieve your goals. Our HSBC Your Money Counts program’s tools and modules help you manage your financial future.

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Our commitment to community housing and services

Our commitment to our communities with a specific focus on affordable housing resulted in the creation or preservation of 15,000 affordable housing projects and support for small business and community services. In 2019, we provided USD 900 million of community development loans and investments to preserve an additional 840,000 housing units and 350,000 jobs.

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We’re grateful to HSBC for its support for small businesses and neighborhood nonprofits, and for its 25 years of partnership with LISC. These local organizations are the backbone of their communities. Their recovery will stabilize commercial corridors, fuel jobs, develop and preserve quality, affordable housing and catalyze economic opportunity and prosperity that is broadly shared throughout urban and rural areas.

Maurice A Jones, President and CEO of Local Initiatives Support Corporation (LISC)

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