Information and insights from HSBC US to help your business navigate the impact of novel coronavirus, with updates as the situation evolves.

Assisting our customers with PPP

PPP funds are now fully allocated and the SBA is no longer accepting applications. As a result, we are no longer accepting PPP loan applications and we are no longer able to submit applications to the SBA.

PPP Forgiveness Updates

As of January 19, 2021 the SBA has published new PPP forgiveness applications. On March 8, HSBC will be launching the new applications in HSBC SmartServe. Customers will receive an email from HSBC SmartServe when the new forgiveness process opens and they can begin applying for forgiveness. HSBC can be accessed at: If you do not have access to HSBC SmartServe, please review the information below to initiate the process as soon as possible.

At the bottom of the FAQs you will find helpful links to the SBA and Treasury department IFRs and FAQs

Updated as of September 22, 2021


Where to Apply at HSBC – Access to HSBC SmartServe:

Loan Funding:

PPP Loan Forgiveness:

Be sure to check this page for loan forgiveness information. We’re continuously updating these resources as more guidance is released.

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