Digital Transform­ation at HSBC

HSBC realizes that onboarding is the most pivotal point in a customer interaction

We've taken what used to be a complex and cumbersome process and made it simple and easy. By digitizing our processes and creating a unified digital platform, 82% of our clients have rated their experience as excellent. Whether domestic or international, onboarding now takes only 3 days or less.

The New Digital Onboarding Journey

The onboarding process was a natural starting point for our digital transformation journey. Hear what David Rice, COO for HSBC Commercial Bank, says about how we've addressed common customer pain points and how the digital transformation process has taken a proactive approach in satisfying customer needs by building a digital architecture for the future.

Digital Banking Solutions Made Easier

We offer powerful, intuitive digital solutions to help you manage even your most complex banking needs. Learn more about digital banking solutions to ensure access wherever you are, simplify how you get your account information and transact on your account. We look forward to continuing to help your organization adapt to a changing remote workforce.


Our digital information and transaction portal gives you secure access to global cash management, liquidity management, trade and supply chain management, securities, and global markets solutions. Make and stop payments, view account balances, and transfer funds around the world. Gain access on your desktop or mobile phone.

HSBCnet Mobile Authentication

A convenient feature that allows you to use a mobile device to authenticate yourself when logging into HSBCnet instead of using your physical Security Device – at home, the office or on the go.

Real-Time Payments

Initiate Real-Time Payments from HSBCnet and Connect, solving important payment challenges by eliminating cut-off times, providing real-time access, payment confirmation, and strategic cash and liquidity management advantages.

Remote Deposit Capture

Deposit checks remotely using the HSBC RDC scanner or HSBCnet Mobile. Simply upload through HSBCnet and we process the deposits; no need to deliver to a branch.

Liquidity Management Portal

Gives you an accessible, real-time view of your cash and cash equivalents across multiple banks and products, available on HSBCnet via desktop or Mobile. Contact your HSBC Relationship Manager to be enabled.


Our API platform lets you easily access financial solutions and approved account data and implement it seamlessly in your products & services. The documentation and sample code is available for each API.

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