Business Customer Service Center

The HSBC Business Customer Service Team¹ provides person-to-person support for our Business Banking customers. To speak with a team member for help with your day-to-day transactions and inquiries, call 877.472.2249.

Available through the automated service:

• Balances and transactions
• Transferring funds
• Bill payments

For faster service and secure access to your account information, when using our Automated Telephone Banking system, please identify yourself when prompted by entering a valid account number; HSBC ATM/debit card, credit card, or tax identification number when prompted, followed by the pound sign (#). Then authenticate yourself when prompted by entering your ATM/debit card PIN or Telephone Access Code (TAC).

Day-to-day banking

• Registering for Business Internet, Telephone Banking and BankCards
• Investing or renewing Term Deposits and GIC's
• Stop-payment orders
• Rates offered by HSBC Bank USA to business customers

Preventing identify theft

• Help with investigations
• Replacing bank cards
• Managing lost or stolen bank cards