Business Customer Service Center

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Business Customer Service Center

The HSBC Business Customer Service Team1 provides person-to-person support for our Business Banking customers. To speak with a team member for help with your day-to-day transactions and inquiries, call 877.472.2249.

01

Call us from the US at
877.472.2249

02

Call us internationally at
716.841.7855 (call collect)

03

For TTY/TTD, call us at
800.898.5999

What can the Business Customer Service Center help me with?

Available through the automated service:

  • Balances and transactions
  • Transferring funds
  • Bill payments

For faster service and secure access to your account information, when using our Automated Telephone Banking system, please identify yourself when prompted by entering a valid account number; HSBC ATM/debit card, credit card, or tax identification number when prompted, followed by the pound sign (#). Then authenticate yourself when prompted by entering your ATM/debit card PIN or Telephone Access Code (TAC).

A Business Customer Service team member can help you with:

Day-to-day banking

  • Registering for Business Internet, Telephone Banking and BankCards
  • Investing or renewing Term Deposits and GIC's
  • Stop-payment orders
  • Rates offered by HSBC Bank USA to business customers

Preventing identify theft

  • Help with investigations
  • Replacing bank cards
  • Managing lost or stolen bank cards

Find out more about HSBC Ways to bank

Need help?

As the leading international bank in the U.S., we connect customers to opportunities and enable them to thrive