The HSBC Business Customer Service Team1 provides person-to-person support for our Business Banking customers. To speak with a team member for help with your day-to-day transactions and inquiries, call 877.472.2249.
Business Customer Service Center
Call us from the US at
Call us internationally at
716.841.7855 (call collect)
For TTY/TTD, call us at
What can the Business Customer Service Center help me with?
Available through the automated service:
- Balances and transactions
- Transferring funds
- Bill payments
For faster service and secure access to your account information, when using our Automated Telephone Banking system, please identify yourself when prompted by entering a valid account number; HSBC ATM/debit card, credit card, or tax identification number when prompted, followed by the pound sign (#). Then authenticate yourself when prompted by entering your ATM/debit card PIN or Telephone Access Code (TAC).
A Business Customer Service team member can help you with:
- Registering for Business Internet, Telephone Banking and BankCards
- Investing or renewing Term Deposits and GIC's
- Stop-payment orders
- Rates offered by HSBC Bank USA to business customers
Preventing identify theft
- Help with investigations
- Replacing bank cards
- Managing lost or stolen bank cards
1 Customer service hours of operation are Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET.