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Digital Transform­ation at HSBC

HSBC realizes that onboarding is the most pivotal point in a customer interaction

We've taken what used to be a complex and cumbersome process and made it simple and easy. By digitizing our processes and creating a unified digital platform, 82% of our clients have rated their experience as excellent. Whether domestic or international, onboarding now takes only 3 days or less.

The New Digital Onboarding Journey

The onboarding process was a natural starting point for our digital transformation journey. Hear what David Rice, COO for HSBC Commercial Bank, says about how we've addressed common customer pain points and how the digital transformation process has taken a proactive approach in satisfying customer needs by building a digital architecture for the future.

Digital Banking Solutions Made Easier

We offer powerful, intuitive digital solutions to help you manage even your most complex banking needs. Learn more about digital banking solutions to ensure access wherever you are, simplify how you get your account information and transact on your account. We look forward to continuing to help your organization adapt to a changing remote workforce.

HSBCnet

Our digital information and transaction portal gives you secure access to global cash management, liquidity management, trade and supply chain management, securities, and global markets solutions. Make and stop payments, view account balances, and transfer funds around the world. Gain access on your desktop or mobile phone.

HSBCnet Mobile Authentication

A convenient feature that allows you to use a mobile device to authenticate yourself when logging into HSBCnet instead of using your physical Security Device – at home, the office or on the go.

Real-Time Payments

Initiate Real-Time Payments from HSBCnet and Connect, solving important payment challenges by eliminating cut-off times, providing real-time access, payment confirmation, and strategic cash and liquidity management advantages.

Remote Deposit Capture

Deposit checks remotely using the HSBC RDC scanner or HSBCnet Mobile. Simply upload through HSBCnet and we process the deposits; no need to deliver to a branch.

Liquidity Management Portal

Gives you an accessible, real-time view of your cash and cash equivalents across multiple banks and products, available on HSBCnet via desktop or Mobile. Contact your HSBC Relationship Manager to be enabled.

APIs

Our API platform lets you easily access financial solutions and approved account data and implement it seamlessly in your products & services. The documentation and sample code is available for each API.

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Contact details

DO NOT include personal/account information in this form. Please contact using the business customer service center phone number to discuss any account questions.

Deposit products offered in the United States by HSBC Bank USA, N.A. Member FDIC.

For clients located outside of the U.S. – Our products and services are not specifically directed at individuals located in the European Union. Our U.S. representatives, as well as our public website, us.hsbc.com, provide products and services governed by U.S. laws and regulations. Our products and services, as well as their specific terms and conditions, are subject to change and may not be available in all territories or to all customers. If you are not located in the U.S., the laws and regulations of your country of residence could affect the offering, negotiation, discussion, provision, and/or use of HSBC U.S. products and services. If you are not a U.S. resident, please read the specific cross-border product and service disclaimers, which are available on the Cross Border Disclosure page of our public website at www.us.hsbc.com/crossborder. Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC. Lending products are offered in the U.S. by HSBC Bank USA, N.A. Investments and certain insurance products, including annuities, are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. Whole life, universal life, term life, and other types of insurance are provided by unaffiliated third parties and offered through HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, N.A.

* Limitations apply. International calls cover over 190 countries including Western Europe, Canada, Mexico, China and India.

Ŧ Investment, annuities, and variable life insurance products are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. In California, HSI conducts insurance business as HSBC Securities Insurance Services. License #: OE67746. HSI is an affiliate of HSBC Bank USA, N.A. Whole life, universal life, term life, and other types of insurance are offered by HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, N.A. Products and services may vary by state and are not available in all states. California license #: OD36843.

Investments, Annuity and Insurance Products: Are not a deposit or other obligation of the bank or any of its affiliates; Not FDIC insured or insured by any federal government agency; Not guaranteed by the bank or any of its affiliates; and subject to investment risk, including possible loss of principal invested.

All decisions regarding the tax implications of your investment(s) should be made in connection with your independent tax advisor.

Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be canceled or are subject to change at any time and cannot be combined with any other offer or discount.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC

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